IP Office Workshop Technical Basic Implementation

Vendor: Avaya
Course Code: WGAC-AVA-IPO-BASIC
Course Outline
The purpose of this IP Office training course is to provide implementation associates with the skills they need to install, administer and manage the implementation of an IP Office customer solution. In addition, the course provides the learner with the opportunity to practice installing and configuring the IP Office system and to practice using the IP Office applications.
Prerequisites & Audience
None

Target Audience
Resellers with IP Office installation and maintenance responsibilities
Course Objectives
Become AIPS certified.
Course Topics
• Hardware overview of IP Office 500 control unit and expansion modules
• Upgrade of core software
• Using the IP Office Manager Configuration tool to administer system settings and PBX functionality
• Administration of security settings
• Licensing
• Configuration of system facilities through practical examples
• Installation and configuration of digital handsets – 1400/9500 series
• Installation and configuration of IP telephones – 1600/9600 series
• Overview of settings to enable the use of SIP Trunks and Terminals
• Configure Small Community Networking
• Installation and configuration of One-X Portal and One-X Mobile
• Overview of System Status Application to monitor call details, extensions, trunks and system resources
• Use Avaya IP Office embedded VoiceMail and Auto Attendant facility
• Installation of VoiceMail Pro and construction of Auto Attendant call flows
• Installation of Server Edition
Certification
AIPS
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On Site Training

This course is available as an onsite, closed course and can be delivered at your premises. This may be a cost effective option where you have a group of delegates who require the same training. Additionally, it has the benefit that course content can be tailored to the needs of your organisation.

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