Avaya APSS Scopia Solution

Vendor: Avaya
Course Outline
This course focuses on the Scopia® portfolio and how to sell it. Components covered include endpoints, infrastructure, mobility components, and management tools. This course presents several deployment scenarios and describes the market landscape for video solutions. In addition, the course provides a competitive overview and customer cases, including issues and problems that can be solved with Scopia® and how to present the value messages to various stakeholders.
Prerequisites & Audience

Target Audience
Partners with responsibility for selling or designing the Avaya Video Solution
Course Objectives
Upon completion of this course, you should be able to:

• Describe the importance and impact of video and audio compression.
• Define and explain the function of a video codec.
• Explain and describe the different standards for transport, resolution, video, audio, and data.
• Contrast the utilization of the T.120 multi-media protocol with H.239 and BFCP for conferencing.
• Articulate the impact that resolution, frame rate, bandwidth, network, and QoS have on video quality.
• Describe the difference and impact of interlaced vs. progressive video scanning.
• Contrast the basic IP networking addressing terms.
• Differentiate the different types of video signals.
• Identify the components in a typical video conferencing solution as well as some of the optional components.
• Give a general overview on Scopia® video solutions and their components
• Identify different deployment scenarios for Scopia video components or bundles
• Understand the market landscape for Scopia video solutions
• Discover the customer's business issues and problems
• Address the customer's issues with the Radvision video solutions and services
• Convey the value of the Scopia video solutions to the customer
• Overcome the customer's objections to the Scopia video solutions
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On Site Training

This course is available as an onsite, closed course and can be delivered at your premises. This may be a cost effective option where you have a group of delegates who require the same training. Additionally, it has the benefit that course content can be tailored to the needs of your organisation.

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